Q&A

How do I delete my Shpock account?

How do I delete my Shpock account?

How do I delete my shpock account

  1. Go to shpock.com and sign in to your account.
  2. Now, head into the Shpock Account Closure Page.
  3. Tick all the checkboxes and click on the Request account deletion button.
  4. Once your account is closed, you’ll receive a confirmation email.

How long does it take for Shpock to delete account?

This process may take upto 24 to 72 hours of time.

Does Shpock charge you to sell?

Shpock is free to use! If you’re a seller it’s free to list an item and as a buyer there’s only a small fee for Buyer Protection if you choose to have your item delivered – this ensures you’re covered for all eventualities.

Is Shpock safe?

Your Shpock Wallet is a safe and secure way to get paid for items you sell. Here’s how it works! To access and use the Shpock Wallet, you need to set up your Wallet first.

Can you get scammed on Shpock?

Sadly, this is not uncommon. Only a month before Robert’s near-miss, another Shpock seller, who asked not to be named, was contacted by a scammer hoping to trick her. After an email exchange, the buyer claimed to be housebound due to illness and said that an ‘agent’ would collect the item from the seller’s home.

Can I cancel a deal on Shpock?

Offers can be cancelled by the seller or the buyer before the other party has confirmed. The contract between the seller and buyer is exclusively between the users themselves and must be closed on the Shpock platform.

How do I get my money back from Shpock?

Return policy

  1. Contact us or the seller before the end of their return period to get the seller’s return address and details.
  2. Send the item back, unused and in its original packaging. Make sure you get proof of postage with a tracking ID.
  3. Once returned, the seller will refund your money to the original payment method.

How do I get a refund from Shpock?

Can I cancel a sale on Shpock?

If you commit to buying an item but change your mind, you’ll need to speak to the seller and mutually agree to cancel the sale, which the seller can do from their listing page. Alternatively, the buyer can also cancel the sale if they’ve not had delivery confirmation from the seller within six days of paying.

What happens if you cancel a deal on Shpock?

If you need to cancel a deal and refund your buyer you can only do this if the item hasn’t been posted. We’ll then refund your buyer and if needed you can relist your item.

Can I remove buyer protection on Shpock?

Shpock has the right to withdraw from the Buyer Protection service agreement for a certain deal at any time at its own discretion if it has grounds to believe that such deal infringes against these terms, Shpock’s General Terms and Conditions, Adyen’s terms and conditions, or any applicable legal acts.

Can you get your money back from Shpock?

If the purchase was made with Secure Delivery , you’re covered by our Buyer Protection. This means that you can return your item for a full refund if there is an issue with it. If you haven’t used Secure Delivery you can make a return as well, but in this case it is entirely up to you and the seller to arrange it.