Q&A

How do I access my AT business account?

How do I access my AT business account?

If you have already registered for myAT for Business-online, sign in or register to set up your online account. myAT for Business is an online tool where you set up a User ID and password for access to your account online. Multiple telephone numbers can be added to one User ID and password.

How do I find my AT business account number?

Go to Profile > Sign-in info. Scroll to My linked accounts to see your account numbers.

What is required for AT business account?

Your main phone number. An Online Registration Validation Code provided to you by AT….Register for myAT for Business

  1. The main phone number.
  2. The 3-digit customer code, which can be found on your bill following your main phone number.
  3. The billing address ZIP Code.

How do I pay my AT business account?

Pay your bill online

  1. Sign in to your online AT account, with your Primary Member ID.
  2. Select Go to Bill & Payments.
  3. If you have multiple accounts, select the account you want to view from the account selector at the top.
  4. Your previous bill activity and current bill will display.
  5. To pay your bill, select Make a payment.

What is a corporate responsibility user?

Corporate Responsibility Users, or CRUs, are employees who receive service under a corporate account for which their company has financial responsibility.

How do I contact AT business?

Call Online Support for Business Wireless Customers at 866.499. 8008. M-F 8 a.m. to 10 p.m. Eastern. For other options: Visit our business mobility Contact Us page.

How do I get my account number and PIN from AT?

AT

  1. Account number: This can usually be found in the upper right-hand corner of any bill or invoice, or in your online account.
  2. PIN number: Your PIN is the 4 digits you give your carrier when you call in. To change your PIN log in to your profile.
  3. You can call AT at 1-800-331-0500.

What is AT customer code?

Your Customer Code is the three-digit number generated to add security to your account and is also used as a customer identifying method. This three-digit code immediately follows your phone number at the top of your paper bill.

Does AT charge for paying with credit card?

As stated from the mouth of the ATT agent, there is a “$5.00” fee to use a credit card AND IN ADDITION, there is another fee to engage an agent.

How do you pay your AT bill from your phone?

Dial *PAY (*729) from your AT wireless phone. Spanish-speaking customers, dial *PAGAR (*72427). Press 1 to pay with a bank account, or press 2 to pay with a debit/credit card. Follow the voice prompts to enter your payment information.

What is IRU in AT?

An Individual Responsibility User (IRU) is an employee who subscribes to service individually and assumes financial responsibility for their wireless account, but whose account is “attached” to their employer’s Foundation Account Number (FAN) in order to receive certain benefits (such as specialized business customer …