Contributing

Can you join satellite cables?

Can you join satellite cables?

Done correctly you can join and extend an aerial or satellite cable with little effect to the signal. In order for you to be able to join the coaxial cable, you need to have cable, cable cutting tool (side-cutters) and cable preparation tool (Utility knife).

What happens if I cut my cable line?

Just a reminder that a cable or line that is cut or damaged, whether on your property or elsewhere, will be repaired or replaced to facilitate transmission of data, video and voice and be charged and billed to those responsible for the property damage.

Should I replace rg59 with rg6?

RG 6 is recommended for your CATV, satellite, TV antenna, or broadband internet. RG 59 is generally better for most CCTV systems and other analog video signals.

How do I fix my satellite dish signal?

To adjust the elevation of your satellite dish:

  1. Loosen the elevation bolts on either side of the back of your satellite dish, while supporting your satellite dish, so that it is still movable.
  2. Lift your satellite dish vertically, while monitoring the broadcast signal on the signal meter on the Dish Pointing menu.

How to contact Sky Protect Plus for repair?

Visit our Covid-19 FAQs for more information. Book and track repairs for your protected devices below. Or, if you have a problem with your Sky equipment, call us free on 0800 561 4538* (even if you’re not a Sky Protect Plus customer). *Calls may be recorded and monitored for quality and training purposes.

When do I need to repair my Sky Box?

Book a repair with Service Call Protect before 4pm and we aim to get a Sky engineer to you the next day*. You’ll then get unlimited repairs and replacements for your Sky equipment and a viewing device** – like your TV, mobile, laptop, games console or tablet – for the next six months.

Do you have to pay for Sky mobile repairs?

Any repairs might be covered by your manufacturer’s warranty. You might be charged for the repair if your phone, tablet or mobile accessory is out of warranty or there’s physical damage to it (like a cracked screen, buttons missing etc.). You won’t be eligible for a replacement.