How do I contact Hermes and speak to someone?
How do I contact Hermes and speak to someone?
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8am-4pm Monday to Friday and 8.30am-2pm Saturday.
Does Hermes have a live chat?
Domestic – UK to UK If you have a question regarding a domestic order, you’ll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.
Where is my parcel Hermes?
To track your parcel, you need to use your myHermes order number. If you are unsure of your order number then please go to the “My Account area”, log in and then click on the “My Orders” tab to find your HRM number. This number can also be found on your confirmation email.
How do I complain about Hermes UK?
HERMES COMPLAINTS Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at [email protected]. They will typically address the complaint within the same working day.
Why can’t I track my parcel Hermes?
You may have information from your sender telling you that your parcel is dispatched, but it can take a few days for us to receive the parcel. If there’s no tracking information this just means we’re waiting to receive it. To find out where it is and when it’ll reach us you’ll need to contact the sender.
Who is CEO of Hermes UK?
CEO Martijn de Lange
Fash Sawyerr will join the Hermes UK main board, reporting directly to CEO Martijn de Lange, and brings a proven track record in helping companies organise themselves for future growth.
Which is Hermes tracking number?
Hermes Company has tailored contact centers for its clients. These include contact information centers for the press and its corporate clients. You should visit the company`s website to check on the details. The tracking number consists of up to 16 digits, for example, 3336504303905961.
How do you contact Hermes UK?
Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
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