How can I talk to IndiGo customer care?
How can I talk to IndiGo customer care?
To share your feedback/complaints/suggestions or to reach out to our Customer Relations Team, please click here. For comments, concerning Civil Aviation Requirement, Section -3, please contact- Air Transport, Series M, Part IV. You may write to: Nodal Officer, Mitali Gera at [email protected] or Click here.
Can I check in 2 bags with IndiGo?
IndiGo Domestic Sector connecting to another airline to/from an international destination: 15 Kg per passenger (One piece only). Additional pieces of Baggage will be subject to additional charges of INR 1000 per piece and additional charge of INR 500 per kg would be levied in case the weight exceeds 15 kgs.
How do I contact IndiGo refund?
A refund in cash can be processed at the domestic airport counters; but if the payment for the reservation is made at our International airport counter; than passengers will have to write to us at [email protected] for assistance.
What is not allowed in hand luggage IndiGo?
Prohibited items in Cabin Baggage:
- Dry cell batteries.
- Knives, scissors, Swiss army knives and other sharp instruments.
- Toy replicas of fire arms and ammunition.
- Weapons such as whips, nan-chakus, baton, or stun gun.
- Electronic devices which cannot be switched off.
- Aerosols and liquids*
Is IndiGo strict with baggage?
Indigo Checked-Baggage Allowance The free checked baggage limit offered by IndiGo Airlines is kept at 15 kg for all domestic flights. For international flights to Bangkok, Kathmandu, and Singapore, this limit is of 20 kg whereas, for other international flights to Dubai and Muscat, this limit is decided to be 30 kg.
Will I get refund if flight is Cancelled?
If your flight happens to get cancelled, you can ask a full refund, even if you’ve booked a non-refundable ticket, instead of being re-routed on another flight. Typically, when your flight is cancelled, the airline will automatically rebook you on a different fly.
How can I get refund from IndiGo?
Steps to request for a refund
- Enter PNR details. Enter your PNR/Booking reference number and Email ID/Last name.
- Select ‘Cancel Booking’ Choose Cancel Booking option and proceed.
- Choose your preferred refund method. Select from the options and click on ‘Cancel Booking’.
- Review your details.
Can we carry deodorant in IndiGo?
Yes, you may carry deodorants in hand baggage.
Is water bottle allowed in IndiGo flight?
IndiGo provides water cups free of charge on all its flights. Water bottles will be available in flight on sale. ŸIndiGo allows passengers to bring food items on-board. Allowed food items include cold snacks, non-alcoholic drinks, snack bars and biscuits.
What if luggage is overweight in IndiGo?
Excess baggage charges: For domestic sectors within India, the excess baggage rate is Rs 500 plus applicable GST per kg per coupon including Alliance Air. Also, if an extra piece between 0 to 23 Kgs is carried over and above the checked-in baggage allowance, extra piece charges will apply.
Do they weigh cabin luggage in India?
13 Answers. Hand luggage is rarely measured and even less often weighed. It does happen and some airlines are very strict but the majority of airlines only weigh checked luggage. Before boarding most flights, there is a sizer close to the gate.
Where is the Indigo office in New Delhi?
Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001 India. To share your feedback/complaints/suggestions or to reach out to our Customer Relations Team, please click here.
Is there an IndiGo flight from Coimbatore to Delhi?
It is equipped with 24 check-in counters, 12 immigration counters, 4 custom counters, and 6 security check booths. Get direct return IndiGo flights to Coimbatore from Chennai, Delhi, Hyderabad, and Mumbai with many more domestic as well international (Doha, Dubai, Kathmandu, Muscat, and Singapore) connecting through them.
How to contact us, low cost airline IndiGo?
For comments, concerning Civil Aviation Requirement, Section -3, please contact- Air Transport, Series M, Part IV. You may write to: Nodal Officer, Mitali Gera at [email protected] or Click here. Appellate authority, Priyaah Sundaraam at [email protected] or Click here.
Where is the Indigo Tower located in India?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.
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