Q&A

What education does a computer support specialist need?

What education does a computer support specialist need?

A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others. The median annual wage for computer network support specialists was $65,450 in May 2020.

How do I become a computer support specialist?

Training requirements for Computer Support Specialist positions vary, but many employers prefer to hire applicants with some formal education. A bachelor’s degree in Computer Science or Information Systems is a pre-requisite for some jobs; other jobs, however, may require only a computer-related associate degree.

What skills are required for computer support specialist?

Computer support specialists should also possess the following specific qualities:

  • Customer service skills. Computer support specialists must be patient and sympathetic.
  • Listening skills.
  • Problem-solving skills.
  • Speaking skills.
  • Writing skills.

What qualifications are needed for IT support?

You’ll need:

  • the ability to work well with others.
  • knowledge of computer operating systems, hardware and software.
  • analytical thinking skills.
  • knowledge of engineering science and technology.
  • to be thorough and pay attention to detail.
  • customer service skills.
  • excellent verbal communication skills.

How much does a computer support specialist make an hour?

Computer Support Specialist Salary

Annual Salary Hourly Wage
Top Earners $61,500 $30
75th Percentile $51,500 $25
Average $44,918 $22
25th Percentile $35,000 $17

What is the role of computer specialist?

A computer specialist’s responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients.

What education is needed for IT jobs?

A bachelor’s degree is commonly required, but some employers prefer a master’s degree in computer science, information science or a related field. Employers also want to see at least 3 years of IT experience, with 5 to 10 years of experience for upper-level positions.

What are the requirements for a computer support specialist?

To become a computer support specialist requires extensive computer knowledge and experience. At least a high school education normally is expected, and an associate’s degree or bachelor’s degree often is desired by employers.

What is the job outlook for a computer support specialist?

Job Outlook. Employment of computer support specialists is projected to grow 10 percent from 2018 to 2028, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.

What is the job description of a computer specialist?

Job Duties of Computer Specialists. The computer specialist may provide on-site support, installation and maintenance. The computer specialist may also provide phone support to guide the user through diagnostic and repair procedures for many computer problems.

How can I become an IT support specialist?

What Education Will I Need to Become an IT Support Specialist? The required training and education will depend on your potential employer. Ideally, you should earn a 2-year associate’s degree or a 4-bachelor’s degree in computer science, information systems, information technology or computer engineering.