Helpful tips

Does RCN have 24/7 customer service?

Does RCN have 24/7 customer service?

24/7 US based Our customer service teams are locally based and our 24/7 customer support is in the US – ready to help anytime!

How do I contact RCN?

(800) 746-4726
Calling Customer Support RCN has one customer service phone line, which can be reached at (800) 746-4726. Unlike RCN’s other customer service options, this phone line is available 24/7.

How do I fix my RCN cable?

Steps to restart your modem: Unplug the cable modems power cable from the electrical outlet on the wall, not from the back of the modem (if possible). If RCN Digital Phone service is present remove the battery. Wait about 60 seconds. Plug the power cable back in to the wall outlet.

Is RCN available in Manhattan?

Get high speed Internet, streaming TV services or TiVo in your new home, throughout Manhattan and the greater New York City area. RCN is proud to service Astoria, Brooklyn, Jackson Heights, Long Island City, Manhattan and many other locations.

How much does RCN actually cost?

Best for speed

Price* Download speeds up to
$34.99–$39.99/mo. 250 Mbps View plan
$49.99–$59.99/mo. 940 Mbps View plan
$22.00–$29.99/mo. 50 Mbps View plan
$19.99–$29.99/mo. 100 Mbps View plan

Why does my RCN bill keep going up?

We periodically need to adjust rates due to increases we incur in programming and business costs. TV networks continue to demand major increases in the costs they charge us to carry their networks. We will continue to negotiate to keep costs as low as possible.

How do I program my RCN remote to my TV?

Press the TiVo button, located at the top of the remote, and navigate through: Menu > Settings > Remote, CableCARD & Devices > Remote Control Setup > Set TV Power, Volume and Mute. Use the up/down arrows to locate your TV manufacturer.

Is RCN fiber or cable?

Verizon Fios and RCN are two internet providers that offer fiber-optic internet to limited regions in the United States. Verizon Fios and RCN each offer lightning-fast fiber-optic internet, while RCN additionally provides copper and cable internet in some areas.

How can I lower my RCN bill?

Below we walk through a few steps that can help you save money on your RCN bill:

  1. Review your monthly bill.
  2. Choose the service that you need.
  3. Take advantage of RCN discounts and special promotions.

How long does RCN installation take?

Time Commitment: RCN employs a shorter service time window (two hours), but it’s long enough to still require taking a chunk out of your day to wait for a technician to arrive.

Where are the RCN locations in New York?

RCN Manhattan. 593 3rd Avenue (Near 39th Street) New York, NY 10016. Payment Information regarding Currency Exchange/APS Centers – DC Metro. According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments.

How to contact RCN Telecom Services, LLC?

Contact RCN customer service. You can call RCN at (844) 726-1881 toll free number, write an email, fill out a contact form on their website www.rcn.com, or write a letter to RCN Telecom Services, LLC, 650 College Road, Suite 3100, Princeton, New Jersey, 20170, United States.

How to contact RCN for help and guides?

Open submenu (Phone) Phone. Open submenu (For Customers) For Customers. For Business. My Account. Webmail. Help & Guides. About RCN. 800-746-4726. Close submenu (Internet) Internet.

What kind of Internet service does RCN New York offer?

RCN New York provides high speed internet, digital cable TV and home phone service plans. RCN’s affordably priced internet service delivered through our proprietary, fiber- rich network is perfect for wifi, streaming, watching tv online, and internet home networking.