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Why is my Xbox Live account not working?

Why is my Xbox Live account not working?

To fix Xbox One Xbox Live sign-in problems, perform a full reboot of your system, also known as a powercycle, cold restart or hard reset. If the manual reboot doesn’t work power down the Xbox One, unplug it, wait for 10 seconds, plug everything back in and power it back on.

How do you fix there is a problem with your Microsoft account?

What can I do to fix my Microsoft account?

  1. Log in with your Microsoft account.
  2. Use your regular password instead of a PIN.
  3. Check your account settings.
  4. Confirm your Microsoft Account security information.
  5. Check your email accounts.
  6. Convert your Microsoft Account into a local account.
  7. Change your privacy settings.

How do I get my Xbox Live account back?

To reopen your Microsoft account:

  1. Go to account.microsoft.com and sign in.
  2. You’ll be asked to receive and enter a security code. After you enter the code, your account will be reopened, and your Xbox profile, along with all associated games, music, and video, will be available the next time you sign in to your console.

How do I check Xbox Live status?

To check this, go to http://www.xbox.com and log in with your account. Click on Xbox Support in the top menu and then Xbox Live Status. On the Support Page, you will see a link near the top that says “Xbox Service is Up” or “Xbox Service is Limited” or “Xbox Service is Down”.

How do I find out my email address for Xbox Live?

Press the Xbox button  to open the guide. Under Profile & system, select Choose a profile. Highlight your gamertag and gamerpic. The email you use to sign in will be listed below your gamertag.

Why is Microsoft saying there is a problem with my account?

The message reads: “Microsoft account problem – We need to fix your Microsoft account (most likely your password changed). Select here to fix it in Shared experiences settings.” If you see that message and you know you haven’t changed any passwords lately, you will worry that your Microsoft account has been hacked.

How do you sign into a Xbox Live account?

How to Sign In to Your Xbox Live Account Type www.xbox.com/en-US/live on any web browser and hit the Enter button Click “Sign in” at the top-right corner of the homepage. Enter your Microsoft email address, phone number or Skype ID and click the Next button Fill in your Microsoft password and click the “Sign in” button.

How do I create a Xbox account?

Select the “My Xbox” option from the dashboard. Choose “Sign-In” from the menu that appears. Select “Create Profile.” This will take you to a series of prompts to create an Xbox Live account. Enter the desired online ID and password for your account.

How do you find your Xbox Live password?

Navigate to Xbox.com on your computer, then select the sign-in link in the top right corner. This directs you to a page where you can sign into your Windows LIVE ID. Click the blue “forgot your password” link.

How do I Activate my Xbox Live Gold?

Select “Manage Account” by pressing “A.”. Select “Memberships” by pressing “A.”. Select the first option, which will be your current Xbox Live Gold status, on the Memberships screen by pressing the “A” button. Select “Redeem Code” by pressing “A.”. Enter your Xbox Live Gold prepaid subscription code and confirm the code to activate it.

Why is Microsoft account not working?

When you can’t sign in to your Microsoft account (also called as Windows Live ID), that means the system is not accepting your log in credentials because you may be entering the wrong account name, the wrong password, or both.

How do I fix my Xbox Live error?

First try restarting the console:

  1. Press and hold the Xbox button  in the center of your controller to open the Power Center.
  2. Select Restart console.
  3. Select Restart.

How can I speak to someone about my Microsoft account?

If you need to contact a live person in Microsoft customer service you need to dial 1-877-696-7786 or 1-800-642-7676 (Live customer service representatives are available from 5am to 9pm Monday-Friday, from 6am to 3pm Saturday-Sunday closed.).

Does Microsoft have customer service?

Contact Us – Microsoft Support Open a service request in the Microsoft 365 Admin Center. Get paid technical support for on-premises Microsoft products and services.

Why is my Microsoft account locked?

Your Microsoft account can become locked if there’s a security issue or you enter an incorrect password too many times. It can’t be the same as your previous password. This is required to ensure third-party actors are locked out of your account, if it was suspicious activity that caused the lock to be enforced.

How do I fix my Microsoft account?

How do I contact Xbox for refund?

If you paid with your account balance and don’t see your purchase, you can submit a refund request. You can cancel your Xbox subscription at https://account.microsoft.com. If you qualify for a refund, you’ll be given the option to get one automatically when you cancel, and you won’t need to submit a refund request.