Q&A

How do I contact AVBOB?

How do I contact AVBOB?

You can call us on 0861 28 26 21. You can email us at [email protected]. To have the contact details of an AVBOB branch sent to your cell phone, dial *120*28262# (USSD rates apply), then choose the branch you are looking for from the list.

How do I check my AVBOB policy status?

You can dial *120*28262# to locate your nearest AVBOB branch.

Can I surrender my AVBOB funeral policy?

It is unfortunate to hear that you want to leave the AVBOB Family. However, to cancel your policy, you can email your request to [email protected] with your certified ID copy and bank statement attached.

How do I claim my AVBOB cash back?

All you have to do id claim for your CashBack at your nearest AVBOB Branch or call us on +27 12 303 1000 / 0861 28 26 21.

Is AVBOB operating during lockdown?

AVBOB family, during the COVID-19 lockdown the Group would like to reassure you that “We’re here for you”. Our funeral branches are operational and our administrative staff are working remotely to assist with any requests.

How long does AVBOB claim take?

On average, it only takes three (3) days to complete and then your claim will receive priority for processing and payment at our Claims Department.

Do you get your money back if you cancel a funeral policy?

Will my premiums be refunded if I cancel my Funeral Plan? There is usually a 30-day cooling-off period. If you cancel your funeral policy after the 30-day cooling-off period, you will not get anything back as funeral insurance policies do not acquire any surrender or paid-up value.

What does a funeral policy cover?

What is funeral cover? Funeral cover provides your family with the funds they need to cover funeral expenses and other costs related to the death of a family member. In the event of the death of a family member your funeral insurance policy pays a lump sum to the beneficiaries named in the policy schedule.

What is the waiting period for AVBOB funeral cover?

six months
A waiting period of six months from the start date of the policy, will be applicable to all insured persons in respect of death as a result of natural causes. No waiting period applies in respect of death due to unnatural causes, provided that the policy started and that the first premium has been paid.

Which bank does AVBOB use?

Du Plessis says Avbob policyholders can pay their premiums electronically directly into the Avbob Absa bank account. Tsengiwe says you call your Old Mutual financial adviser or connect digitally via the Old Mutual website or app. You can submit a claim via your cell phone by dialing *120*6672#.

How much is AVBOB funeral cover per month?

Cover starts from just R37 per month. The maximum amount of cover a person can get is R50 000.

What is the waiting period for funeral cover?

What is the Funeral Plus Plan waiting period? 6 months waiting period for all covered lives for death due to natural causes.

Where is avbob funeral director in Limpopo located?

Address: 69 Joe Slovo St Waterberg, Modimolle, 0510, South Africa, Limpopo. See full address and map. Address: 54 Peace St, Sentrapark, Tzaneen, 0850, South Africa, Limpopo. See full address and map.

How to contact avbob South Africa Free State?

086 682 8778 [email protected] (Gauteng North & Mpumalanga&Limpopo Region) 086 675 5245 [email protected] (KZN & Free State Region) 0861 28 26 21 Call Centre for all claim related enquiries

How to contact avbob Mutual Assurance Society co.za?

086 754 6876. [email protected]. Business Hours: 08H00 – 16H30 Weekdays. AVBOB Mutual Assurance Society ( AVBOB) is a registered financial services provider with the Financial Services Board (FSB) and as such we strive to offer our clients and policyholders fair and ethical treatment that is aligned with the Treating Customers Fairly (TCF)

How to contact the Compliance Officer of avbob?

7735. Telephone number: 021 657 5000. Fax number: 021 674 0951. AVBOB Compliance Officer Details: Compliance Officer: K Sekele. Telephone Number: 012 303 1034. Fax Number: 086 683 4025. Clients and policyholders may request a copy of this Complaints Resolution Procedure from any of our AVBOB offices countrywide.