Q&A

How do I contact the Victorian Ombudsman?

How do I contact the Victorian Ombudsman?

If you are unsure of the staff member involved in your matter, you can make a complaint at [email protected] or by calling 9613 6222 or 1800 806 314 (regional only).

How do I make a complaint against Centrelink?

If you wish to complain to Centrelink, call the complaints line on 1800 132 468.

How do I get in touch with the Ombudsman?

Complaints about communications

  1. Website: Find your provider and make a complaint.
  2. Post: Ombudsman Services: Communications, P.O. Box 730, Warrington, WA4 6WU.
  3. Phone: 0330 440 1614.
  4. Email: [email protected].

Who is the ombudsman in Victoria?

Ombudsman Deborah Glass
Deborah Glass is the Victorian Ombudsman.

What do I do if my Centrelink claim is rejected?

You can contact us and apply for a formal review of the decision. You may want to apply for a formal review if you understand our decision but disagree with it. You can apply for a review at any time.

Does Centrelink have an Ombudsman?

Centrelink should respond to complaints within 10 business days. You can contact the Ombudsman via telephone on 1300 362 072 or you can submit an online complaint form.

What is the phone number for the Victorian Ombudsman?

(03) 9613 6222 (between 9am-5pm, Monday-Friday)

How to contact the Commonwealth Ombudsman Service Australia?

To contact us: Contact us through the National Relay Service. If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450. See our Contact Us page for other ways to make a complaint to us. This diagram explains what happens when you complain to us.

What are the most common complaints about Centrelink?

Complaints about Centrelink accounted for 73% of the complaints about DHS, followed by Child Support with 21%. Most of the remaining DHS complaints were about Medicare and the Early Release of Superannuation Programme.

Who is the Victorian energy and Water Ombudsman?

This Ombudsman resolves disputes between Victorians and their energy and water companies. This Commissioner handles complaints about how the Victorian government organisations (such as government departments and councils) have responded to Freedom of Information requests.

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