Helpful tips

How do I find Oracle support?

How do I find Oracle support?

MOS (https://support.oracle.com) is your initial point of contact for all product support and training needs. A representative at Customer Access Support (CAS) can assist you with MOS registration.

What is Oracle support service number?

00 1 650-506-7000
Oracle Corporation/Customer service

How do I escalate support ticket in Oracle?

The process for Escalation is very simple.

  1. Initiate escalation by calling the respective 800# for your Product Support Team.
  2. Provide the Support Engineer who answers your call your existing Service Request/Case number and request “to speak to the Escalation Manager”

How do I log into Oracle Metalink?

Open a Web browser to http://metalink.oracle.com. Select My Oracle Support (requires Flash) and log in. The My Oracle Support portal opens, displaying general news from several categories.

How can I contact Oracle?

How do I increase Oracle support access?

From the logged-in user menu, click My Account. In the Support Identifiers section, click Request Access. The Support Identifiers section displays the accounts that your user name is currently associated with. Enter your CSI number, an optional note to approver, and then click Request Access.

How do I contact Oracle admin?

Call 1.800. 223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions.

What does bringing management attention to your service request do?

The request management attention process for your service request provides you a direct channel to our global customer support management team. Keep us informed of target dates and deadlines for these issues and document them in the service request.

How do I find the Oracle database version?

how to check oracle version in sql developer

  1. In SQL Developer, click the Reports tab on the left, near the Connections navigator.
  2. In the Reports navigator, expand Data Dictionary Reports.
  3. Under Data Dictionary Reports, expand About Your Database.
  4. Under About Your Database, click Version Banner.

How do I find my Oracle license?

Best Answer

  1. go to https://support.oracle.com/
  2. settings > support identifier.
  3. click on the CSI of your choice.

How do I contact Oracle sales team?

Phone numbers:

  1. Phone numbers:
  2. General inquiries. +1.650.506.7000 or +1.800.392.2999.
  3. International.
  4. +1.650.506.7000.
  5. Sales: +1.800.ORACLE1.

How do I escalate an Oracle Sr?

Here’s how it works; The phone menu has changed. You can choose #1 for Existing SR or #2 for New SR. If you choose #2, you then have to select #2 again, and #2 again to get to non-technical support. If you choose the option for non-technical issue, Global Customer Care will receive your request to escalate the SR.

Where can I find Oracle MOS registration form?

MOS (https://support.oracle.com) is your initial point of contact for all product support and training needs. A representative at Customer Access Support (CAS) can assist you with MOS registration.

Who is my Oracle support ( MOS ) representative?

My Oracle Support ( MOS) MOS ( https://support.oracle.com) is your initial point of contact for all product support and training needs. A representative at Customer Access Support ( CAS) can assist you with MOS registration.

Where can I get support for my Oracle account?

A representative at Customer Access Support (CAS) can assist you with MOS registration. Call the CAS main number at 1-800-223-1711 (toll-free in the US), or call the Oracle Support hotline for your local country from the list at Oracle Support Contacts.

How to contact Oracle support for technical questions?

Call 1.800.668.8921 or 1.905.890.6690 for technical or nontechnical questions regarding your supported Oracle products, product downloads, My Oracle Support portal or related support questions.