Q&A

Why is my TomTom not connecting to my computer?

Why is my TomTom not connecting to my computer?

Make sure the software and drivers on your computer have been updated with the latest version. Select your TomTom, so the driver is connected. If you’re TomTom doesn’t show up underneath ‘Network adapters’, it might be with ‘Other devices’.

Why is MyDrive connect not working?

If MyDrive Connect is still not working or being displayed correctly, follow these steps: Open the Settings again. Click the drop-down menu for Graphics mode and select “OpenGL Software” instead. Save your settings and let the program restart again.

Why has my TomTom stopped working?

To reset your TomTom device, do the following: Check that the battery is charged properly. Charge your device for at least 2 hours before trying to turn it on again. Use a straightened paper clip, or something similar, to push the reset button for 20 seconds.

Why won’t my TomTom connect to my phone?

If you are not prompted to connect your phone, tap the device symbol next to the search bar on the app main screen. Switch on Bluetooth on your phone, and make sure your phone is discoverable. On your TomTom VIA, open the Main Menu and select Settings. Select Bluetooth.

When I connect my phone to computer nothing happens?

Check the Lightning port (or USB-C or, if you’re really retro, 30-pin connection socket) on your device for debris. Sometimes dust gets into the slot and prevents the device from making a good connection. Try using a different cable to connect the device to the computer. If this helps, you need to replace your cable.

How do I connect my MyDrive?

How to update your TomTom device?

  1. Make sure MyDrive Connect is installed on your computer. Download for Windows®
  2. Connect your sat nav to your PC via the USB cable. MyDrive Connect will start automatically.
  3. A new screen will open, login and choose the updates you would like to perform.

Why won’t my phone connect to my TomTom?

Turn on Bluetooth on your phone, and make sure your phone is discoverable (iOS) or visible (Android). Start the TomTom MyDrive app on your phone. Tip: If your device cannot find your phone, make sure your phone is still discoverable (iOS) or visible (Android) for other Bluetooth devices.

How do I reset my TomTom go?

Return your TomTom to factory settings

  1. Step 1: charging. If resetting isn’t enough, you can return the TomTom to factory settings.
  2. Step 2: open the menu and go to settings. You’ll find the menu button on the screen where the device also shows the navigation.
  3. Step 3: confirm reset and reset your TomTom.

Why is my sat nav not working?

When your sat nav does not have enough power to run all systems, it will resolve the issue by restarting. To determine if your device’s battery is the culprit or your car charger is faulty and defective, reset your sat nav, connect it to your computer and charge for 4 hours.

How do I link my TomTom to my phone?

From Android 4.4 or newer.

  1. Step 1: Download the TomTom Mydrive app on your smartphone.
  2. Step 2: Log in to MyDrive with your smartphone with your TomTom account or create an account.
  3. Step 3: Log in to MyDrive with your TomTom navigation device.
  4. Step 4: Activate Bluetooth on your navigation system.

Do you need a TomTom account to use MyDrive Connect?

Then you can connect your navigation device to start using MyDrive Connect. If you already have a TomTom account, you can now log into MyDrive Connect to manage the content of your navigation device.

How do I add MyDrive Connect to my Dock?

Tip : To add MyDrive Connect to your dock, drag its icon from the Applications folder to the dock. To open the Applications folder, click Go in the Finder menu and then choose Applications . After you have installed the software, click this link to see the steps for updating your device using MyDrive Connect.

How do I install MyDrive Connect on my computer?

Click the Finder icon in the Dock to switch to Finder. From the Finder menu at the top of the screen, click Go and choose Downloads . Your Downloads folder opens. Double-click MyDriveConnect.dmg . A window opens showing MyDrive Connect. Double-click MyDriveConnect.pkg . The MyDrive Connect installer opens. Click Continue .

https://www.youtube.com/watch?v=NffqndeKrQc