Q&A

How do I set up my HPOS?

How do I set up my HPOS?

How to set up HPOS access

  1. Register for an individual PRODA account. You need an individual PRODA account to access HPOS.
  2. Link your identifiers to HPOS to access more functionality.
  3. Set up your delegations.
  4. If needed, link to your organisation’s PRODA account.
  5. Manage your details.

What HPOS Medicare?

HPOS is an online portal developed by the Commonwealth Department of Human Services (DHS). It is the way healthcare professionals and administrators interact electronically with DHS. DHS runs Medicare and key components of digital health, such as the Healthcare Identifiers Service and NASH.

How do I connect HPOS to Proda?

To link your identifiers to your PRODA account:

  1. Log in to your PRODA account.
  2. Select HPOS from the available services.
  3. Select Yes to Have you been issued with any number or identifiers as part of your role?
  4. Enter your AHPRA number or choose and enter another identifier type, then select Search.

Who can access HPOS?

You can access HPOS with an individual PRODA account or organisation in PRODA. If you don’t have one, register for PRODA online. Then follow the steps to set up your HPOS access.

How do I access HPOS from air?

Click on the ‘HPOS’ link, and then click ‘Log on’. Scroll down the page and click on the button ‘AIR log on only’. Insert the unique access details which were provided in the notification letter you received from AIR. If you need assistance call the AIR internet helpdesk on 1300 650 039.

What is my HPI?

Healthcare Provider Identifier-Individual (HPI-I) – for healthcare providers and other health personnel involved in providing patient care. This number is allocated by Medicare and is different from the national registration number issued by Ahpra.

What is RA number Proda?

Once we verify your email address, we’ll confirm your account creation, username and Registration Authority (RA) number by email. The RA number is unique to your account. You may need to give this to your employer after your account is finalised. You can also give this to the PRODA Helpdesk if you need support.

Who needs a PKI?

Health care providers need a Medicare Public Key Infrastructure (PKI) certificate to access online services. PKI certificates ensure that information you submit through the HPOS portal is secure. The Department of Human Services issue PKI certificates to individuals and organisations in the health sector.

How do I log into Proda?

Visit the Human Services website at www.humanservices.gov.au and type ‘PRODA’ into the search field. Click on the ‘PRODA’ link, and then click ‘Log on’. Each GP accessing PRODA needs to have their own account. Please note that if you delegate access to PRODA to practice staff it does not allow them to access to AIR.

How do I download a Nash certificate?

To request a certificate:

  1. select Request a NASH PKI site certificate.
  2. enter a mobile number we can send a text message to when your certificate is ready.
  3. tick the check box to confirm you have read and understood the terms and conditions.
  4. save changes and submit.

How to set up HPOs access as an individual?

Steps to set up access to HPOS as an individual 1. Register for an individual PRODA account. You need an individual PRODA account to access HPOS. PRODA is an online… 2. Link your identifiers to HPOS to access more functionality. When you link your identifiers, you’ll be able to access… 3. Set up

Do you need a PRODA account to access HPOs?

You need a PRODA account to access HPOS. You can access HPOS with an individual PRODA account or organisation in PRODA. If you don’t have one, register for PRODA online. Then follow the steps to set up your HPOS access. If your organisation has a PKI site certificate, we’ll contact you soon to help with the transition to PRODA.

What kind of RA number do I need for HPOs?

HPI-O, HPI-I, or RO number. To manage PIP in HPOS, you must have your PRODA account linked to your practice (this is important as Medicare is gradually phasing out paper forms). When you create a PRODA account you will get a new RA number.

How are health professionals online services ( HPOs ) used?

It is the way healthcare professionals and administrators interact electronically with DHS. DHS runs Medicare and key components of digital health, such as the Healthcare Identifiers Servic e and NASH. General practices use HPOS to manage various aspects of their practice, such as:

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