Q&A

How do I speak to Sky Cable customer service?

How do I speak to Sky Cable customer service?

You may also call our hotline at 3381-0000. If you have already activated the Pay-Per-View on your SKYcable account, you can already access it on SKY On Demand for free.

How do I contact Sky Cable Philippines?

However, given the current limitations, our Customer Service hotline 3381-0000, Telesales hotline 3418-0000, SKY Zones and Business Centers in Metro Manila and Luzon will be temporarily unavailable until further notice….WE’RE HAPPY TO SERVE YOU.

Iloilo (033) 503 4000
Metro Manila (02) 381 0000
Dumaguete (035) 225 1010

How do I report a problem with Sky Cable?

We understand your need to have fast and ready answers to questions or concerns with regard to your SKY service. To help you with this, we have equipped our Customer Self-Help Hotline +63 2 3381000 to provide you with the information you need with a few taps on your phone.

How do I text Sky Cable?

You can easily reach us for your service queries and requests through our text hotline 23662. Messages sent to and received via the SKY Text Hotline are free….Dear SKY Kapamilya,

Keyword Sample Transaction
SKYSUBSCRIBE <9-digit account number> “SKY SUBSCRIBE 123456789” To subscribe to an add-on service.

How do I check my Sky Cable account?

You may check your current balance by logging on to mysky.com.ph/myaccounts, or via the mySKY app. Just go to “Account Overview” inside the “My Profile” tab, and then choose the registered account you’d like to check.

How do I subscribe to skycable?

HERE’S HOW:

  1. Visit mysky.com.ph/addchannels. Choose from the line-up of PACKS and CHANNELS, and click SUBSCRIBE.
  2. Fill out the form and click SUBMIT. Enter the PIN that will be displayed on your TV screen.
  3. Click the link from your e-mail to activate the channel/s.

Why is my skycable not working?

Check if your modem is properly plugged. Check if you are using the correct Wi-Fi name and password. Unplug the modem from the outlet, and then wait for atleast 3 minutes before replugging. Wait for all panel lights on your cable modem to blink again before testing your internet connection.

What happened to skycable?

It clarified that Sky Cable’s life ceased to operate upon expiration of its franchise under RA 7969. “Upon the expiration of RA 7969, Sky Cable Corporation no longer has a valid and subsisting congressional franchise to install, operate and maintain a direct broadcast satellite service,” the NTC ruled.

How do I check my Sky Cable balance?

You may check your current balance by logging on to mysky.com.ph/myaccounts, or via the mySKY app. Just go to “Account Overview” inside the “My Profile” tab, and then choose the registered account you’d like to check. Press “View Full Bill” and then choose latest bill available to see your current bill.

How do I find my skycable account number?

To know your SKY account number

  1. Check the 9-digit account number indicated in your SKY Statement of Account.
  2. Text MYACCT11-digit smartcard number to 23662. Your smartcard number is located in the card slot or at the bottom of your Digibox.

How do I check my skycable bill online?

How do I activate SKYCable?

You can now activate channels on your own through our website!

  1. Visit mysky.com.ph/addchannels. Choose from the line-up of PACKS and CHANNELS, and click SUBSCRIBE.
  2. Fill out the form and click SUBMIT. Enter the PIN that will be displayed on your TV screen.
  3. Click the link from your e-mail to activate the channel/s.

Where is the Sky Cable in Metro Manila?

33/F, East Tower, Philippine Stock Exchange Centre (PSE , Exchange Road, Ortigas Center, Pasig City, Metro Manila

Where can I find sky office in Manila?

Offices Visit any of our SKY Office nationwide Metro Manila Camanava/Rizal SKY Zone Quezon City SKY Zone SM Center Pasig SKY Zone SM City North EDSA SKY Zone SM Southmall SKY Zone Sucat Mindanao SKY Office Gensan SKY Office Gensan (Cashier Only)

Which is the best Sky service provider in the Philippines?

SKY Zone SM Center Pasig SKY Zone SM City North EDSA SKY Zone SM Southmall SKY Zone Sucat Mindanao SKY Office Gensan SKY Office Gensan (Cashier Only) SKY Office Zamboanga SKY Zone Gaisano Mall – Davao SKY Zone Gaisano Mall – Toril

Where are the sky zones in the Philippines?

SKY Zone Quezon City SKY Zone SM Center Pasig SKY Zone SM City North EDSA SKY Zone SM Southmall SKY Zone Sucat Mindanao SKY Office Gensan