Contributing

Can I transfer my optimum account to another person?

Can I transfer my optimum account to another person?

Yes, account holders can let another person take ownership of an existing account. Both the current and the new owner must authorize an ownership transfer.

How do I talk to a representative at optimum?

Please call 855-267-8468 to speak to an Optimum representative.

How do I change the name on my optimum bill?

Option 1: Visit an Optimum Mobile store and bring documents supporting/confirming the legal name change. Once the name change has been completed on the account, you will see the change on your next billing statement.

How do I contact optimum corporate?

Functions/Department Contact Us
Customer Service / Billing (Internet, Phone & TV) Chat with Customer Service 888-276-5255
Technical Support (Internet, Phone & TV) Chat with Technical Support 888-276-5255
Sales Chat with Sales 855-267-8468
Installation & Pending Surveys 855-267-8468

Why is my wifi not working optimum?

If your Optimum modem is not working, restart it by removing the power cord from the back of your device. Wait for at least a minute. Reconnect it to the power source and wait until all lights on the modem turn on and become stable. A simple reboot often resolves any glitches the device may be experiencing.

How do I get a real person at optimum?

If you need to talk to a live person in Optimum customer service you need to dial 1-888-276-5255. This number is available 24 hours a day.

Can you change Optimum ID?

How do I change my username and password? You can manage your Optimum ID here. Use the Manage Options drop down next to the Optimum ID to change your password and other information.

Can I cancel Optimum in person?

In general, no. Optimum and Altice don’t offer the option to cancel Optimum online. Optimum’s website doesn’t have a button in your account to let you cancel at all. Optimum Live Chat will let you message with an Optimum agent.

How do I file a complaint with Optimum?

Altice USA complaints contacts

  1. Visit Customer Care.
  2. Call Customer Care on (516) 803-2300.
  3. Follow Elliott Advocacy.
  4. Tweet Elliott Advocacy.
  5. Follow Christopher Elliott.

How to contact optimum business for small business?

Optimum Business offers high-speed, secure Internet and managed services that help your business grow. 30-Day Money Back Guarantee. Call 866-209-1099. Optimum Business | Small Business Internet, Phone & TV Solutions

Is there a promotional rate for optimum business?

Customers purchasing new service will receive the promotional rate set forth under this agreement through the agreed to promotional period. Advertised Business Internet rate reflects $5 discount for enrolling in Auto Pay and Paperless Billing, must maintain both to keep discount.

What should I know about optimum business Internet?

Our reliable internet keeps your credit card, point-of-sale, and other critical applications online. Your business moves fast – and so should your Internet. Get Internet speeds up to 500 Mbps with advanced security built-in. Keep your customer’s entertained and up to date with Optimum Business TV packages.