Can you charge a restocking fee on eBay returns?
Can you charge a restocking fee on eBay returns?
eBay’s Policy on Restocking Fees Don’t charge a restocking fee. If you charge a restocking fee for returns, we recommend that you only ask for a reasonable amount. You shouldn’t charge restocking fees for items returned due to damage, defects, or not-as-described in the listing.
Does eBay charge you for return label?
Return shipping costs when you use an eBay label When the buyer is returning the item to you, the cost of the label will be charged to your account once it’s scanned by the carrier. We may ask you to accept a billing agreement to authorize payment for these kinds of charges.
Is there a restocking fee for returns?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn’t charged if you’re returning an item because of a defect or missing part, or because it wasn’t what you ordered.
Why does eBay charge for a return label?
When you’re responsible for return shipping costs and you’re using an eBay return label, we deduct the amount from your refund. These charges are based on rates eBay negotiated with the USPS and are typically less than what you would pay at the post office for the same item.
What is a fair restocking fee?
According to Consumer Reports, restocking fees typically represent 15% to 20% of the item’s original purchase price. However, some companies may charge more or less depending upon individual policies.
Why did eBay automatically approve a return?
If you offer a returns policy, we want to ensure that the return process goes as smoothly and quickly as possible. If a buyer requests a return because they don’t want an item anymore and the request meets your returns policy, the request will be automatically accepted.
Are eBay returns free?
30-day free returns.
Is charging a restocking fee legal?
Restocking fees are not legal. As mentioned you may charge the customer if the goods are not returned in saleable condition, however they have the right to open packaging and examine the item as they would see it on a shelf in a shop.
Are return labels free?
A prepaid return label is free for the customer. The merchant must purchase the labels through their chosen courier at the rates they have set and agreed upon.
How do I return something to eBay?
How do I return an item?
- To start a return, find the item in the purchase history section of My eBay.
- Select the reason for the return.
- The seller is notified of your return request and will send you a return shipping label if they are paying for the return.
- Next, pack the item carefully.
- Tracking your return package:
Can a seller really charge a restocking fee?
You can charge restocking fees depending on the return request. If the return is verified as the seller’s fault, sellers cannot charge a restocking fee. Sellers cannot withhold a refund when the items returned reason is: If the return reason is the buyer’s fault, sellers can charge restocking fees.
Do I have to pay the restocking fee?
Returns are a pain for sellers and many do charge a restocking fee. If a restocking fee was lisited on there listing then yes you have to pay one unless it is items returned due to damage, defects, or not-as-described in the listing
Does E-Bay charge the customer a fee?
eBay and PayPal BOTH charge a fee on the entire amount the buyer pays you, which includes shipping cost. The fees are charged whether you buy postage on eBay or at the post office.
What is Best Buy’s restocking fee?
Best Buy Restock Fee. Does Best Buy charge a 15% restock fee on returned merchandise? Claim: Best Buy’s U.S. stores charge a 15% restocking fee on returns of some non-defective merchandise.