Do Apple products have a warranty UK?
Do Apple products have a warranty UK?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn’t cover damage caused by accidents or unauthorised modifications.
What is UK consumer law?
Under consumer laws in the UK, consumers are entitled to a free of charge repair and (depending on the circumstances) may be entitled to a replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contract of sale.
Who regulates Apple in the UK?
the Financial Conduct Authority
Apple UK is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 598851).
What are the 8 basic rights of the consumers UK?
The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.
Can shops refuse to give you a refund UK?
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.
Does Apple have any government regulations?
Apple requires government and private entities to follow applicable laws and statutes when requesting customer information and data. Apple has never created a backdoor or master key to any of our products or services. We have also never allowed any government direct access to Apple servers. And we never will.
Can you complain to Apple?
If you need support for your Apple product or service, please visit the Apple support site for assistance. Apple welcomes your feedback on its products. To comment on a particular product line, visit the Apple Product Feedback page and select the appropriate link.
How is Apple complying with consumer law?
The CMA investigated concerns that Apple Inc was breaching consumer law. To ensure compliance with consumer law Apple has formally agreed to improve the information it provides to people about the battery health of their phones and the impact performance management software may have on their phones.
What do you need to know about Apple limited warranty UK?
Should your product be defective or if it does not conform with the contract of sale, you can choose to make a claim under UK consumer law, the Apple Limited Warranty or the optional AppleCare Protection Plan or AppleCare+ (whichever is applicable).
What kind of support does Apple offer in the UK?
Technical support includes assistance with installation, assembly, basic configuration, and software related issues. Your consumer rights for goods purchased in the United Kingdom operate alongside, and in addition to, your rights under the Apple Limited Warranty and the optional AppleCare Protection Plan or AppleCare+.
What are the consumer laws in the UK?
Under consumer laws in the UK, consumers are entitled to a free of charge repair and (depending on the circumstances) may be entitled to a replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contract of sale.