Guidelines

How do I access my AT Wireless account?

How do I access my AT Wireless account?

Get the myAT app to manage your account

1. Go to att.com/myattapp on your smartphone or tablet.
2. Text the word myATT to 556699 from any device. We’ll send you a link so you can download the app.
3. Sign in to the app with the same ID and password you use to manage your account on att.com—your AT user ID and password.

How do I sign up for AT Wireless Online?

You can submit an order for service online at www.att.com or visit your local AT store. To locate your nearest store please go to www.att.com and select Store Locations & Appointments on the upper right of the site.

How do I pay my AT home phone bill online?

Make an online payment

1. Go to Make a payment. If your account has a passcode and you forgot it, learn how to reset or change it.
2. If you manage multiple accounts, choose the bill you want to pay.
3. Review the payment amount and change if necessary.
4. Follow the prompts to submit your payment.

How do I pay my AT bill?

A simple, fast way to pay your wireless bill with no processing fee.

1. Dial *PAY (*729) from your AT wireless phone. Spanish-speaking customers, dial *PAGAR (*72427).
2. Press 1 to pay with a bank account, or press 2 to pay with a debit/credit card.
3. Follow the voice prompts to enter your payment information.

How do I find my AT user ID and password?

Forgot your AT user ID Or, you can select Forgot user ID on the myAT sign-in page. If you don’t know your contact email address or we don’t recognize it, select Forgot your contact email? and enter your info. You can also do this to find your AT email address.

How do I find my ATT account number and PIN?

AT

1. Account number: This can usually be found in the upper right-hand corner of any bill or invoice, or in your online account.
2. PIN number: Your PIN is the 4 digits you give your carrier when you call in. To change your PIN log in to your profile.
3. You can call AT at 1-800-331-0500.

Does ATT do a hard credit check?

With this being said, AT conducts a hard pull to check your credit reports and scores. The credit checks are conducted when the users order new products, such as phone, internet, wireless lines, and entertainment products. In the case of co-signers, the credit applications aren’t possible.

What credit score do you need for AT?

AT Pay as You Go plans available with no credit check or deposit. Credit scores between 500 and 650 may require deposit of $100 per line (up to $750 total).

How do I look at my ATT phone bill?

Access your bill with myAT

1. Go to Your bill.
2. If you have more than one service, choose the bill you want to view. Your previous bill activity and current bill will display.
3. Expand sections to see more details. To pay your bill, select Make a payment. To see a copy of your paper bill, select View paper bill.

How can I pay my AT prepaid bill without logging in?

Ways to pay your bill

1. Online – You can sign in to myAT or make a fast payment without signing in.
2. AutoPay – Automatically pay your bill each month using your checking or savings account or debit or credit card.
3. By phone – Use your phone to pay your bill on our mobile site, by text message, or by calling us.

How do I reset my AT user ID and password?

Change your user ID

1. Go to Profile Sign-in info.
2. Select Change your user ID.
3. Enter your new ID. If you enter an existing ID, we may offer to combine them.
4. Check the box to save your ID, if available.
5. Save your changes.