How do I book Air France assistance?
How do I book Air France assistance?
You can book your ticket online, , contact an Air France ticket office, or contact Saphir, our assistance service for passengers with reduced mobility. In order for us to best meet your needs, please make your request for assistance when you book your ticket, at least 48 hours before your departure.
How do you get special assistance at the airport?
To use this service, please contact the carrier during the booking process or directly before the flight. You can do it by phone or by filling a special form (among other things, you must provide knowledge about the medical condition of the passenger, including the need to provide him with a wheelchair).
Can children travel alone on Air France?
On international flights operated by Air France, children aged between 5 to 14 years traveling alone must be checked in as an unaccompanied minor (UM). They are looked after by Air France staff and benefit from the Kids Solo service.
Does Air France allow emotional support animals?
Emotional Support Animals (ESAs) are now no longer accepted by Air France, but you can travel with a Psychiatric Service Dog (PSD) on flights to and from the USA.
What qualifies for Preboarding?
Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.
How much is an unaccompanied minor fee?
The unaccompanied minor service fee is $150 (plus tax) each way, though this fee also includes siblings on the same flight.
How does Air France help people with disabilities?
Air France offers an array of services tailored to the needs of passengers with disabilities and reduced mobility, such as easy booking procedures, airport assistance, baggage assistance, special equipment on board, and more. With Air France, you can travel safely and worry-free. Is your personal mobility temporarily reduced?
Is there a la premiere lounge at Charles de Gaulle?
They can access the lounge by paying an entrance fee.* At Paris-Charles de Gaulle airport, discover the elegance and exceptional comfort of the La Première lounge. You may bring a guest to this lounge, whichever cabin he or she is traveling in. Any number of children under 12 years may use the lounge with you. * Subject to availability.
Are there any Air France lounges in Paris?
* Excluding the Arrivals lounge in Terminal 2C at Paris-Charles de Gaulle airport. ** Subject to availability. These lounges belong to Air France, KLM and Delta. You can enjoy any one of the 530 Air France and SkyTeam lounges when you travel on an international flight with Air France, KLM or SkyTeam.
How old do you have to be to get into the Air France Lounge?
They can access the lounge by paying an entrance fee.*. In the Air France, KLM and Delta lounges, children aged 2 – 17 years get free access. If you don’t have a guest, 2 children may use the lounge free of charge.*. Access to Air France lounges is free of charge for 1 child aged 2 – 17 years.