Contributing

How do I contact Agoda by phone?

How do I contact Agoda by phone?

000 800 050 1620
Agoda/Customer service

How do I contact Agoda by email?

If this happens, either a) call us immediately or b) send an email to [email protected]. We will open an investigation immediately.

Can I get a refund from Agoda?

You may request a refund by contacting Agoda directly. This can be done on agoda.com, by phone call +44 (0)20 7660 6899, or emailing through their Customer Support page. Normally, Agoda refunds 100% of your accommodation expenses if you request a cancellation before your cancellation due date.

Is Agoda legit 2021?

Since then, Agoda built its reputation as the place to find discounts on a range of accommodation options. With this proven track record, Agoda is clearly a legit company. As of 2021, Agoda employs over 4,000 people across 30 countries.

Is Agoda customer service 24 hours?

Reservations secured via Agoda are backed up by our Reservation Guarantee. If your confirmed reservation is not available or cannot be honored by the property, immediately contact our 24/7 Customer Service at the contact number(s) listed in your confirmation email.

How do I send a message to Agoda?

You can simply send a request to the Agoda accommodation support team via the Support button in YCS.

  1. How to check and reply to Customer Message.
  2. Go to the booking and select “Contact guest”
  3. Using Email.
  4. Here is how the response looks like when you select each reply:
  5. Accepted.
  6. Not accepted.

How do I cancel a booking with Agoda?

Cancelable Bookings

  1. STEP 1: Go to the Agoda website.
  2. STEP 2: Sign in using the account you used.
  3. STEP 3: Go to “Manage Booking.”
  4. STEP 4: Select the booking you want to cancel and cancel it.
  5. STEP 5: You will receive an email that your booking has been canceled.

How do I cancel my Agoda guest booking?