How do I reset Hang Seng e-banking?
How do I reset Hang Seng e-banking?
Hang Seng Personal e-Banking. Use ATM Card at any Hang Seng ATM in Hong Kong (Select “Other services” >“Reset Phone Banking PIN” on the main menu) Call our Phone Banking Hotlines. Visit our branches.
How do I use Hang Seng online banking?
Hang Seng Digital Banking
- Download and open your Hang Seng Mobile App. Open Hang Seng Mobile App, click “Register e-Banking”
- Fill in your personal details. Enter your account details and identification number.
- Set up username.
- Protect your accounts.
- Double on security.
- Confirmation.
- Completion.
How do I reset my Hang Seng e password?
For further enquiries, please contact our Customer Service Representatives on 2198 8000. To reset your password, please submit the password reset request through Hang Seng Business e-Banking first.
How can I change my mobile number in Hang Seng Bank?
Please note that Security Device or Mobile Security Key and a valid mobile number / email address in the bank’s record for receiving notification are required for updating personal contact information online. You can also contact our Customer Service Hotline at (852) 2822 0228 (Voice ID required) or visit our branch.
How do I activate e-banking?
The new user can visit the nearest branch of the bank and fill the form to activate the e-banking service or can download the form and submit it to their nearest branch. Then, click on the ‘sign up’ link. Then, follow all of the on-screen directions for a successful login.
Is Hang Seng part of HSBC?
Hang Seng Bank is a principal member of the HSBC Group, which is among the world’s largest financial services organisations and holds a 62.14% equity interest in the Bank.
What do I do if I forgot my Internet banking password?
In case of emergency, the User-id/password can be unlocked online by changing the login password using the ‘Forgot Login Password’ link on Login page of OnlineSBI. The Bank has the discretion to deactivate an Internet Banking User-id, if the same has not been used for a period defined by the Bank.
What is the bank code for Hang Seng Bank?
024
Find YourHong KongBank Code
| STANDARD CHARTERED BANK (HONG KONG) LIMITED | 003 |
|---|---|
| CHINA CITIC BANK INTERNATIONAL LIMITED | 018 |
| CMB WING LUNG BANK LIMITED. | 020 |
| OVERSEA-CHINESE BANKING CORPORATION LTD. | 022 |
| HANG SENG BANK LTD. | 024 |
Can I change my address in online banking?
Log in to Online Banking to change your contact details. You’ll need your PINsentry card reader or Mobile PINsentry to update your phone number or address. If you have or have had a mortgage with us, you won’t be able to change your address in Online Banking.
How do I log into my internet banking?
Online
- Visit the NetBanking registration page.
- Enter your customer ID and confirm your mobile number to generate an OTP.
- Enter the OTP.
- Select your debit card and enter details.
- Set your IPIN.
- Login to NetBanking using your customer ID and new IPIN.
How do I activate my Nibl e banking?
If a new user wishes to register for NIBL e-banking, they can download the form online and apply for this service. The user will also have to request for OTP to activate the e-banking services. After you receive the OTP, you can log in and continue the transactions online.
How to contact Hang Seng personal banking services?
Please visit our website at www.hangseng.com → “Personal Banking” → “More Banking Services” → “Phone Banking”. You can also contact Customer Service Hotline at (852) 2822 0228 (select preferred language and press 8, 4) to speak to our Customer Service Representative.
What to do if you get a call from Hang Seng?
Beware of deceptive calls from callers claiming to be Hang Seng staff. We will never ask you to provide sensitive information such as your HKID or one-time passwords via informal channels, e.g. instant messaging apps, or to download unofficial banking apps for banking services. More security tips
What to do if you forgot your Hang Seng password?
Please visit Personal e-Banking logon page, input your user name and select “Password” / “Security Device” → “Forgot your password?” If you have already set up Security Questions in Personal e-Banking, then you can follow the instruction to reset your password online immediately.
Is there an overseas cash withdrawal limit for Hang Seng?
Activation on overseas ATM cash withdrawal function and valid overseas ATM daily cash withdrawal limit will be required for overseas withdrawals. For details, please visit our website at www.hangseng.com → “Personal Banking” → “Banking Services” → “More Banking Services” → “Self-service Banking” → “Overseas withdrawal limit.”