Guidelines

How do I talk to a real person at Comcast?

How do I talk to a real person at Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Who is Comcast owned by?

Brian L. Roberts
Comcast

Comcast Center in Center City, Philadelphia, Pennsylvania
Total equity US$71.613 billion (2018)
Owner Brian L. Roberts (1% equity interest, 33% voting power)
Number of employees 190,000 (December 2019)
Divisions Xfinity NBCUniversal Sky Group

Who do I complain to about Comcast?

Comcast complaints contacts

  • Visit Customer Care.
  • Call Customer Care on 1 (800) 934-6489.
  • Email Customer Care on [email protected].
  • Tweet Comcast Customer Care.
  • Tweet Comcast.
  • Watch Comcast.

How do I contact the CEO of Comcast?

Call the Main Line for Comcast’s Executive Offices at (215) 286-1700. At this direct line to Comcast’s corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast’s top lawyer).

How do you get straight to a representative?

Direct to human. Dial 333 to get connected to a customer service representative. Press 0 a lot. Otherwise, press 0 at each prompt; eventually get rep.

What was Comcast old name?

American Cable Systems
Comcast, in full Comcast Corporation, formerly (1963–69) American Cable Systems, major American provider of cable television, entertainment, and communications products and services. Its headquarters are in Philadelphia, Pennsylvania.

Who is the CEO for Comcast?

Comcast/CEO

Brian L. Roberts is Chairman and CEO of Comcast Corporation. Under his leadership, Comcast has grown into a global Fortune 50 company uniquely positioned at the intersection of media and technology with two primary businesses, Comcast Cable and NBCUniversal.

Why is Comcast so bad?

Comcast is terrible because of its lousy customer service, predatory pricing, monopoly business practices, aggressive customer retention policy, unethical political hiring, and profit-driven corporate culture. As a result, many new customers don’t realize that they are getting the same lousy service from Comcast.

How do I file a complaint against a cable company?

The Federal Communications Commission (FCC) regulates cable and satellite services to protect consumers. At the FCC Consumer Complaint Center, you can either file a complaint or get information about cable and satellite TV consumer issues. For general questions, call 1-888-225-5322 (TTY: 1-888-835-5322).

How do I talk to a supervisor at Comcast?

How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.

Who is the head of Comcast customer service?

Tom Karinshak
A Message from Tom Hello, I’m Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. We are here for you.

How to talk to a real person at Comcast customer service?

It is so hard to get through to a customer service agent these days. There are endless buttons to push, and information to enter, when all you want is to talk to a real live person. There should be a shorter route to a person. Follow this tutorial to get to a human Comcast customer service representative fast.

When do you need to change ownership of a Comcast account?

We know there are times when you may need to change the ownership of a Comcast account. For example, you may need to handle the account of a friend deployed in the military, or you may experience a death in the family or another life-changing event.

Who is the parent company of Comcast Corporation?

Comcast Corporation (formerly registered as Comcast Holdings) is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania.

Who is the Chief Customer Experience Officer at Comcast?

Check the status and hours of locations near you. Check for outages and troubleshoot your services. Hello, I’m Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast.