Q&A

What extras does Virgin Media offer to our customers?

What extras does Virgin Media offer to our customers?

Free WiFi on your mobile at 3.5 million+ hotspots across the UK. Airports, cafes, restaurants, shops, the London Underground – get online on your mobile with free WiFi at over 3.5 million locations, courtesy of Virgin Media and The Cloud.

What do you get with Virgin Talk Unlimited?

Talk Unlimited Extra Unlimited any time calls to UK landlines, all mobile networks and more.

How much does caller display cost with Virgin Media?

The costs of this service vary from provider to provider and are generally charged per use: BT – 35p + service charge. Virgin Media – 19.2p + service charge.

How much is the Virgin V6 box for existing customers?

Virgin V6 box for existing customers If you’re already a Virgin TV customer, you will have to pay a significant £99.95 for an upgrade to a Virgin V6 box. This is on top of the £25 set-up fee that you’ll also have to pay.

How much do Virgin charge for phone calls?

Virgin Mobile calls are free for the first 60 minutes of a call, 5p per minute thereafter. Re-dial before 60 minutes to avoid call charges.

Can I leave Virgin and rejoin?

Re: Leave and Rejoin Virgin Media You’d need to give thirty days notice to cancel and then have no service at that property before being able to re-join as a new customer. This applies to an account in your partners name also.

Are 0345 numbers included on Virgin Mobile?

Calling a number that starts with 0345 on Virgin Mobile is charged at the standard local rate, just the same as calling any other number starting with 03, as long as it is included in the caller’s monthly minutes.

Does Virgin 1471 cost?

<> Calling 1471 is free, but if you choose to return the call (that’s Option 3) you will be charged 19.2p, in addition to your call charges – just listen to the announcement carefully.

How much does 1471 cost?

How much does it cost? It’s free to use 1471 to find out the last number that called. If you press ‘3’ to return the call there’s a 35p charge plus the cost of the call.

Can I upgrade to a virgin V6 box?

Customers wanting to upgrade to Virgin TV 360 should call or go online. Existing v6 customers will be upgraded via a simple over-the-air update, so there’s no need for a new box. As for customers with a much older TiVo or even earlier set-top-box (STB), Virgin Media will send them a new one.

Do you have to pay extra for Virgin Media?

Which means whether it’s a city break, a ski adventure or a well-deserved beach holiday, you’ll be able to call, message and send your smug selfies home without a worry. On top of this, you’ll pay nothing extra for calling and messaging other mobiles and home phones in the EU.

How much does Virgin Media Broadband package cost?

Total peace of mind starts from just £5 a month for six months for all PCs and gadgets. You can also get a one-off fix for only £35 – it’s completely up to you. Our way of giving Virgin Media Broadband customers even more at no extra cost… Your price will not increase during the minimum period except for broadband only packages. New customers only.

Can you get M350 broadband with Virgin Media?

Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. M350 Fibre Broadband: New customers only.

Do you get free calls with Virgin Media?

If you have Virgin TV or Broadband, we’ll treat you to free unlimited calls to other Virgin Mobile phones. That’s just one way we’re helping you stay connected. Bear in mind that your unlimited calls only last 60 minutes at a time. If they last longer than that, you may be charged. But – don’t worry…