Guidelines

What is a fail on Smart Start?

What is a fail on Smart Start?

A fail message on your Ignition Interlock Device means that alcohol is detected at or above your state’s specific fail level. It may not mean that you are at the violation level indicated in your state’s standards.

How do I check my Smart Start violations?

A client can check their remaining violation points on a Device. Just press the # key, then 3 on the keypad. Remember that we are here for you every step of the way through your program. Don’t hesitate to contact us at (800) 831-3299 if you have any questions or need assistance with your Interlock Device.

Why does my Smart Start keep saying please retry?

PLEASE RETRY – This message means that there is too much liquid in the breath sample. To avoid this message, wait until the device reads “Blow” before testing. 3.3 Servicing the Device. Per state regulations, you must return to a Smart Start service center at least once every 30 days.

What happens if you get a violation on interlock?

Penalties for an Ignition Interlock Violation Seizure of your vehicle if you do not install the IID as required. Permanent lockout from your vehicle, which may require that you get your vehicle towed to the service center where the technician unlocks the device.

How to get started with Smart Start Now?

Let’s get started. Or Call (800) 831-3299 Now! By submitting this form, you agree and consent for Smart Start and its affiliates to use automated technology, including emails, calls, texts, and prerecorded messages, to contact you at the information provided. No purchase necessary; message and data rates may apply.

What is the error message when I install smart software?

When you install SMART software the following error message appears: “Error 1935. An error occurred during the installation of assembly component {6D321E57-3E99-3B87-BF23-2CDFF3361CB4}. HRESULT: 0x80070BC9.”

Is there a toll free number to call for Smart Start?

Or Call (800) 831-3299 Now! By submitting this form, you agree and consent for Smart Start and its affiliates to use automated technology, including emails, calls, texts, and prerecorded messages, to contact you at the information provided. No purchase necessary; message and data rates may apply.

How to disable smart hard drive error 301?

Check Hard Drive 1 Select the SMART error hard drive and right-click it. 2 Choose Properties to continue. 3 Go to Tools tab and click Check to go on.