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Why is my hive thermostat not working?

Why is my hive thermostat not working?

Check that your broadband connection is working and that your Hive Hub is showing a green light. 2. Check that your Hive Thermostat is available in your app. Once you have verified the furnace has power, try removing the thermostat body from the wall and check that all the wires are connected securely to the terminals.

How do I reset my hive thermostat?

To reset the thermostat, hold the thermostat in your hand with the back facing you. Hold down the ‘+’ and ‘-‘ buttons on the front of the thermostat at the same time. Keep a hold of those buttons while putting the battery back in and keep holding them in until the word ‘FIND’ appears on the screen.

What to do if hive is not working?

Check that your products are connected to the mains power socket and the socket is switched on OR that the batteries haven’t run out. For help on replacing the batteries see our user guides. 6. For Hive Active Plugs check that the electrical device you have plugged into your Hive Active Plug is switched on.

Can you override Hive thermostat?

Hive Active Heating – Your heating will continue to work. Until your broadband connection is restored you can control your heating manually from your thermostat. Until your broadband connection is restored you can control your plug, whether it is on or off, manually from the plug itself.

How do I resync my Hive thermostat?

Press and hold down the ‘back arrow’ button and the ‘menu’ button on the thermostat at the same time (these are the bottom left and bottom middle buttons below the silver dial). Keep these buttons held down together until the thermostat display says ‘Welcome, searching’ then remove a battery from the thermostat.

How do I get my hive back online?

You can reconnect the hub to your Wi-Fi by going to your Hive app, tap the Hub 360, Settings, Change Wi-Fi, and follow the in-app instructions. Step 6. Go back to ‘Menu’ in the Hive app, tap ‘Manage devices’ then refresh the page. If the hub is showing as ‘connected’ you’re done!

Does a Hive thermostat work without WiFi?

If your heating or hub is offline, your Hive app will show you and tell you what’s going wrong. As long as your Hive receiver doesn’t show a red status light, your thermostat will still continue to work to your programmed schedule if it’s already in schedule mode, as well as maintain your desired temperature.

What should I do if the thermostat is displaying a..-hive?

If the batteries go completely flat your thermostat will stop working and the message “CHG BATTS” will appear. 1. Press the two buttons on the sides of the thermostat and slide it up and off the wall. 2. Remove the batteries by turning the thermostat over and pulling the ribbon.

Why does my hive thermostat say low Batts?

If you have the older version of the Hive thermostat (shown below): “LOW BATTS” on the display means that your thermostat’s batteries are low and need changing for two new AA batteries. If the batteries go completely flat your thermostat will stop working and the message “CHG BATTS” will appear. 1.

What should I do if my hive is not working?

7. For Hive Active Heating only check that the display on your thermostat is showing the room temperature. If your thermostat is showing “NO RF” or “No Signal” it means that it has lost its wireless connection to your receiver and you should contact us.

Why is my Nest thermostat not working properly?

If your Nest thermostat isn’t getting enough charge for whatever reason, it will not work properly or cause your AC to power on and off. One way you can resolve this is by connecting your Nest to a constant power wire from the furnace. I’m no electrician or furnace expert but I was able to handle this.