Q&A

How do I make a return policy on eBay?

How do I make a return policy on eBay?

Here’s how to set your returns rules:

  1. Go to your Returns preferences – opens in new window or tab.
  2. Under Send a refund, you can choose to let buyers keep the item and automatically refund them if the refund amount is less than a certain amount.
  3. Choose the return reasons when this rule will apply.

What is eBay’s new return policy?

Effective July 29, buyers will have just three days after delivery to request a return if the seller doesn’t offer them. Prior to the change, buyers could return items under eBay’s Money Back Guarantee policy within 30 days even if the seller doesn’t accept returns.

Do eBay sellers have to accept returns?

You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn’t match the listing description, or if the buyer receives the wrong item, you’ll generally need to accept the return.

Can you return an item on eBay if you don’t like it?

You can return it even if the seller’s returns policy says they don’t accept returns. If you no longer want an item, you’ll be able to see in the listing if the seller offers returns, how long you have to request a return, and any other conditions.

How long is eBay’s return policy?

30 days
If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee.

Are eBay fees refunded if item returned?

EBay Policy Refunding a buyer on eBay does not automatically get you back the money you paid in fees relating to the sale. The only way to get this money back is to open a case in eBay’s Resolution Center. Whether you get the money back depends on the way the Resolution Center case works out.

Do I get eBay fees back after refund?

When you refund a buyer in full or you agree to cancel a sale, you’ll qualify for a final value fee credit.

Is there a time limit on eBay returns?

You can use Money Back Guarantee up to 30 days after you received your item (or when you should have received it). After 30 days, file for PayPal Purchase Protection in your PayPal account.

Can I decline an eBay return request after 30 days?

You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don’t accept returns.

Is it easy to get a refund from eBay?

You can get a refund from eBay under the company’s Money Back Guarantee. Refunds may be granted by eBay if you never received an item you paid for or if the item arrived faulty or completely different than the item’s description in the original listing.

What is eBay 30 day return policy?

It is stated by eBay: 30-day free returns is a retail returns standard and a buyer expectation. Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be eligible to receive Top Rated Plus benefits! It says exactly what others are saying. The free returns is only required to have your listings qualify for TRSplus.

How to change eBay return policy?

Click “My eBay” at the top of any eBay page. You may be asked to sign in

  • click Sell.
  • Check the box beside the listings you want to edit.
  • Click the “Edit” button.
  • choose “Return policy.” A pop-up window will appear.
  • click “Submit all” at the bottom of the page.
  • What is return policy do eBay sellers use?

    How eBay Sellers Can Prevent Returns. If an item is returned damaged, eBay isn’t going to side with the buyer. Sellers should include a disclaimer in their return policy that says, “Items must be returned in original condition, with tags if applicable, within 30 days of purchase.” Learn more about eBay’s return policy.

    How do you start a return on eBay?

    To start the returns process, follow the instructions below: Log into your eBay account. Go to My eBay > Purchase History. Click on Return this item. Select your reason for the return from the drop-down menu. Upload pictures if necessary. Hit Send.