Guidelines

How do I contact Tripadvisor customer service?

How do I contact Tripadvisor customer service?

Our principal executive offices are located at 400 1st Avenue, Needham, MA 02494, and Tripadvisor’s telephone number at that location is (781) 800-5000.

How do I send a message to Tripadvisor?

1. Click the member’s screen name next to their post or if they are a Destination Expert,to the right of the forums.
2. On the left hand side of their profile page,click on “send a message”.
3. Type a subject and your message and click the Send Message button.

How do I report a problem on Tripadvisor?

How do I report or remove a review that violates your guidelines?

1. Select the review in question and then Report a Problem.
2. Choose the reason why you’re reporting the review in the drop-down menu and supply additional information in the text box.
3. Select Submit. Your information will then be checked by our Reviews team.

How do I cancel a reservation on TripAdvisor?

To cancel your booking:

1. Go to your Bookings page.
2. Find the booking you need to adjust.
3. On the right side, you will see links where you can view/print your ticket, change date or cancel your booking.
4. Click the ‘Cancel Booking’ link.

How do I get a refund from TripAdvisor?

How do I refund my guest?

1. Go to your Inbox.
2. Select the conversation with the guest you’d like to refund.
3. Select Offer a refund.
4. Confirm the refund amount.

Can you message someone on Tripadvisor?

To send a message: Go to a member’s profile. Click on the message icon to start composing your message . Send.

How do I send private message?

Click just under the cover photo, or click the messages icon (it may be grayed out) in the navigation bar at the top of the page. There you see a link with the words Send a new message. Click it and a Chat window opens at the bottom of the screen; there you can select your friend’s name and type in your message.

Can you report a TripAdvisor review?

First, log into your Tripadvisor Management Centre. In the top menu under “Reviews,” click “Report a Review.” In the “Please tell us what the issue is” section, select “Report fraud.”

How do I complain to fake reviews on TripAdvisor?

To report a fake review on TripAdvisor, here’s what you can do:

1. Log into your TripAdvisor Account and click on the “Your Business” tab in the top right corner.
2. Click on “Manage Reviews”.
3. Below the “Concerned about a review?” headline, click on “See our guidelines and submit your comments.”

Does Tripadvisor have free cancellation?

Note: You can cancel free of charge up to 24 hours after your booking is confirmed, provided your stay is at least 60 days away.”

Does TripAdvisor refund?

You can offer a partial or full refund up to the amount you are due to receive for the booking. Once you’ve selected Confirm, your guest’s refund will be processed within 10 working days. You will then see a message on the conversation page to confirm that the refund has been sent.

How do I cancel a reservation on Tripadvisor?